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Segment export: CSV exports

Segmented audiences can be exported to the CSV file. This option is available in the Exports section.

Mandatory & exported attributes

Settings for the CSV export are in the Administration/Entities/Destinations tab:

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Exported Attributes (required)

Attributes that will be exported to your destinations. It is a required field as without defining exported attributes/ exported data your export will be empty. 

If not exported attributes will be set, and there will be no data exported. 

Mandatory Attributes

Attributes that must be present to export to the destination.

This is an optional field that can be defined if it is needed for a particular export.

 “Mandatory Attributes” do not need to be set for the CSV export. 


If “Exported Attribute” will be “Name”, “Mandatory Attribute” will be “Email”. 

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Exported to CSV will be the “Name” attribute if known, but customer profiles that have not known “Email” will not be exported.

Logographs  &#*

If your data contains logographs like &#*, your file is likely inaccurately encoded. 

CSV exporting works with utf8 encoding.

Learn more: To understand how to set character encoding, please refer to this article or any other online articles. 

Data protection

Protected data will not be visible for CSV exports for attributes hidden from the user role. This is set per user role by the administrator in the Roles & Permissions tab.


Learn more: about how to manage data protection