Pop-up banners: how to set frequencies

Prerequisites

To work with on-site personalization, first, they need to be set by the Meiro team:

1. Activation of the endpoint in the Meiro Events (ME) system should be implemented in order to collect events.

2. Meiro Events API connection must be set in the Administration/Configurations/Settings tab. 

3. Channels/Web tab must be enabled by the administrator for your user role.

Channels/Web tab ->

Global Settings

• Enable on/ off the global frequency.
• Select how often you wish the pop-up banners to be displayed during hours/sessions/ days.
• The frequency set for all pop-up banners will help you to manage multiple pop-up banners.

Remember: If a pop-up banner has been set to ignore the global frequency cap, it will display regardless of the global limit and will not contribute to the global count of impressions.

• Select how many times you wish to display the pop-up banner during hours/ sessions/ days and in total. ("Total" number of the display is optional to define).
• Do not select a value if you do not wish to set it up. In this case, the user will be shown pop-up banners with no limitations.
• To bypass the frequency limit for a specific pop-up banner, turn on the "Ignore global frequency cap" option. The banner will be displayed in the list with a lightning symbol next to its name.

Remember: When setting minimized pop-up banner, the frequency will follow as for the expanded version of the pop-up banner. When minimized, a pop-up banner follows the user during browsing- it is counted as one impression.