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How to build your segments and use data to understand your customers better

Learn from this article about:

Start with Smart Segments

LearnSegments: tocreate, createexport, yourcustomer own segments

Export Segment

Customer Profiles

Segmentprofiles, insights

Manage your segments

Practical Examples

 

 

Start with Smart Segments

Smart Segments containare the most common segments ready and set for you to use. Is possible to copy a smart segment to your segments list and edit it further, export it, see it's customer profiles for it, as well as seeor segment insights. 

Simply go to the Smart Segments tab and start browsing through.

smart-segments.png

 

LearnSegments: tocreate, createexport, yourcustomer ownprofiles, segmentsinsights

Now you are ready to create your own segment, so goGo to the Segments tab.tab to create segments of customers. 

Segments-tab.png

 

 

 

 

segment’s conditions

 

Activate

Create a segment

A segment is a personalisedgroups query that helps filterof customers bywith theirthe same attributes (characteristics). Segmenting helps you to specify data for a particular need and to answer a particular question connected to your customer data.

Learn more: Learn about the full set of features within the Segments tab in this article.

Start by clicking on the Create Segment button.

Segments-tab-Create-button.png

 

Choose yourconditions

After creating a segment, you can personalise your data by choosing suitable conditions.

A condition is an attribute or set of attributes chosen for a particular segment. Each attribute is defined by a specific condition that personalizesnarrows the segment result. Conditions are used to build enriched custom audiences or to learn about particular aspects of your audience. 

Learn more: Learn more about conditions in this article

Start adding conditions by clicking on the Add Condition button. 

Segments-tab-Add-condition.png

Search for attributes from the drop-down list. list,

Segments-tab-search-Attribute.png

Conditions applicable for a particular attribute will be marked in dark grey, while conditions not applicable for a particular attribute will be in light grey and cannot be selected. 

Segments-tab-Conditions.png

After selecting the attribute, you can add conditions to further narrow your search.

Click on the Save Conditions button to apply your changes. 

Segments-tab-search-Attribute.png

 

Segmentation Summary 

Segmentation See Summarysummary demonstratesof theyour data sourcessegment in whicha yournatural segmented customers have been identified. language.

Segments-Summary.png

 

Export segment

After you have successfully segmented your audience, you can chooseChoose your preferred export destination.destination, export your segment or schedule an export. 

Exported data will be only for customers that have matching mandatory attributes setdefined byfor anexport accountto administrator,these indestinations.  thisIn case,the dataexample ofbelow, 57 customers will be exported to CSV file out of 447all segmented customers.  An administrator will be able to manage the attributes that can be exported in the Administration tab. 

Exports to a location outside the available destinations need to be set up by Meiro’s analysts on our backend first.

Remember: It is possible to set the export only offor  onlythe new customers within a particular segment. To learn more please contact the Meiro team. 

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 Learn more: about exporting segments from these articles.Learn how to export to Google Analytics and Google Ads

Customer Profiles profiles 

The segment preview shows the listpreview of all segmented customers.customer Youprofiles. can clickClick on an individual customer to reveal more details about them. details.

Segments-tab-Segment-Preview.png

Learn more: To learn more about Customercustomer Detail,profiles pleasefrom refer to this article. 

Insights tab

The Insights tab shows you a broader analysisset of yourinsights segment.predefined by analysts. Insights contain attributes and conditions specifically calculated calculated for the segmented audience.

Segment-Detail-Insight.png

Learn more: Learn more about insights here.

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Manage your segments 

Segments can be managedmanaged  and organized in the Segments tab with a system of customizable tags.

tags-banking.png

Learn more: To learn more about tags,tags please go tofrom this article.

 

 

Practical examples

examples, tips and more

To 

see

Practical examples of segmentations please refer to tutorials listed below:examples:

Learn more: Engaged customers who prefer browsing on a mobile device

Learn more: Customers who have email engagement in a particular country

Learn more: Customers who visited the website, added items in the cart but left without a purchase

Learn more: Website visitors who are non-customers



 

Learn more: SegmentsSegment tabbuilder: intutorials, detailexplanations & tips