Tab: Channels
The Channel tab allows you to manage and execute multi-channel campaigns, ensuring a seamless and personalized customer experience.
Meiro supports the following digital communication channels:
Choosing a message channel
The right channel to communicate with your customers can make a significant impact on the success of your campaigns. With the increasing number of touchpoints through which customers interact with brands, engaging them through the most relevant and effective channels is crucial.
The channel you choose to send your message through depends on the message's content and urgency. If you need to convey a simple and pressing message, a mobile or web push notification might be the best option. However, if the message contains detailed and time-sensitive information, an email might be more appropriate.