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Build your segment: customers who left the shopping cart without a purchase

It’s common to have customers leave items in the cart and leave before making a purchase. It is also common for businesses to find out who these customers are to nudge them to make a purchase. 

  1. Select customerscustomer profiles who have basket details 'known'.
  2. Select customerscustomer profiles who have ahad number ofseveral visits on the product views in the last 90 days greater than 0. This is to segment customerscustomer profiles who are actively browsing your web pages.
  3. Select customerscustomer profiles who have not purchased any product by using the 'purchased quantity' attribute equal to 0.
  4. We are selecting the ‘AND’ operator. 
  5. Save the segment and see the segmentation summary.
  6. Export customer profiles' data to the chosen destination, look at individual profiles,profiles or check insights.

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See other tutorials:

Customers who have high email engagement in a particular country

Engaged customers who prefer browsing on a mobile device

Website visitors who are non-customers



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