Activation of mobile push campaign
To proceed with activating your campaign, please create a campaign and complete its content form.
Learn more: about the content form of a mobile push campaign
Segment selection
In order to send Mobile Push notifications, you can use a dropdown list to select one or multiple segments of customer profiles. Please note that segments should be created in advance in the Segments tab.
If you wish to create additional sets of segments, simply click on the "Add sending batch" button. This allows you to send or schedule mobile push campaigns to different batches independently from one another. By using separate sending batches, you can effectively manage and target your push notifications across various segments.
Remember: when sending a push notification to a segment batch, duplicate customer profiles are automatically removed. This means that each profile's device will receive the push notification only once. However, if a customer profile appears in different segment batches, it is possible for that profile to receive the campaign multiple times. To avoid excessive notifications, it is recommended to wisely use sending one push notification campaign to multiple segment batches.
When multiple segments are used in a single batch, the number of profiles that will receive the Mobile Push campaign is determined by the "or" operator between the conditions specified in all segments.
Learn more: about the segmented audience here.
Activate campaign
1. Define schedule to campaign
ItScheduling your push notification campaign allows you to reach your audience at the best times, increasing engagement rates and providing more control when your message is possiblesent. to schedule a specific time for sending Mobile Pushes. Time is scheduled in the UTC timezone.
Use a dropdown button to select your preferred schedule type.
Currently, youYou can setchoose only one scheduling type, as they cannot be combined:
| One-time schedule |
allows for executing the campaign once at this specific DateTime only.
The upcoming schedules are highlighted in orange, while the already activated ones are displayed in grey:
|
| Recurring schedule |
allows for repetitively executing a
It is possible to set multiple repetitive schedules for one
|
If the schedule was set to the segment,segment batch, then usersprofiles from the segment will receive notifications on their mobile phonesnotification on selected days and times. Note time. is scheduled in the UTC timezone.
2. Activate campaign immediately
Use the "Send now" button to immediately send the push notification to the audience with immediate effect.audience.
Activation history
Activation history lists all Mobile Pushes sent for the last 30 days.
It contains information on the segment's name, date when the Mobile Push was sent, user, and status (waiting, running, error, finished) of the push notification.
Warning: if an attribute is defined in Mobile Push and later is hidden, attempting to activate the associated campaign results in error.
Statistics
The statistics on the number of entities that received a Mobile Push notification are saved in the Grafana logs, accessible through the User menu. However, only users with the appropriate permissions can view this information.
