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Mobile Push channel configurations

The Administration/Configurations/Channels tab in Meiro Business Explorer enables businesses to configure channels for running campaigns. This guide provides a step-by-step tutorial on configuring the Mobile Push channel in Meiro Business Explorer.

Learn from this article:


Generate Firebase JSON file

Configure Firebase account on MBE

Application settings

Set registration token attribute

    Generate Firebase JSON file

    Before configuring the Mobile Push channel, it is required to set up a Firebase account and generate a Firebase JSON file. Below is the sequence of steps to follow for setting this up:

    1. Once you have created a Firebase project, you can set up an app in Firebase for iOS or Android.
    2. In the Firebase console, open Settings -> Service Accounts -> click ‘Generate new private key’.

    3. Click on the ‘Generate key’ to download the ServiceAccount.json file. This file is required to allow Meiro Business Explorer to access your Firebase project.


    Configure Firebase account on MBE

    To set the Mobile Push channel, the user must first configure the Firebase account under the Administration/Configurations/Channels tab. To configure the Firebase account, please upload the ServiceAccount.json file from the previous step.

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    Application settings

    To activate the Mobile Push channel, you must add at least one mobile app.

    Adding application

    Click the “add application” button, which will take you to the mobile application settings page. Fill in the information in a new window.

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    Application name

    (required)

    This is the name of your mobile application. You must provide a unique and descriptive name for the application.

    Android version / iOS version

    (at least one is required, or both)

    The App ID is a unique identifier for your mobile app.


    It is provided by the platform you use to manage your mobile app, such as the Google Play Store for Android apps or the Apple App Store for iOS apps.

    Adding application

    In this section, you can find a list of previously added mobile apps, each with the following details:

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    Name

    The name of the mobile app.

    Android/ iOS icon

    The icon appears if the mobile app is configured for Android, iOS, or both.

    Edit / Delete

    You can use these options to edit the app's settings or delete an application.


    Set Registration token attribute

    Once the Firebase account is configured on the CDP instance, you need to select the attribute that will be used as the registration token of the Mobile Push channel.

    Configure the registration token attribute with the source attribute, which is customized with the help of the Meiro team. When the Mobile Push Channel is configured, but the attribute in the Registration Token is not set, the execution of the campaign will fail with an error message.

    Warning: changing the registration token attribute may result in a delay in the update of segment counts under the Activation tab. The changes may take some time to be reflected in the system.