Connector ipSCAPE
ipSCAPE is a cloud-based contact center software that is a comprehensive solution for managing customer interactions and communication channels. By leveraging ipSCAPE's integration capabilities, organizations can seamlessly transfer relevant customer data, including interactions, preferences, and engagement history, to their CDP. This integration enhances the ability to create a unified and enriched customer profile within the CDP, facilitating a more personalized and targeted approach to customer engagement.
Data In/ Data Out
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Data In |
N/A |
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Data Out |
Upload all files in ipSCAPE calls output file ipSCAPE lead details output file ipSCAPE activities output file |
Learn more: about the folder structure here.
Parameters
Required credentials to connect:
- Domain
- Name
- Password
- API Key
API Resources
Calls
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Enable calls data source to download - API endpoint Learn more: about activities list here |
Lead Details
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Enable lead details data source to download - API endpoint Learn more: about API endpoint here |
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From Date (required) |
Date from which to download lead details. Using natural language → eg.
Learn more: about the details of natural language parsing here |
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To Date (required) |
Date to download lead details. Using natural language → eg.
Learn more: about theetails of natural language parsing here |
Activities
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Enabled |
Enable activities data source to download - API endpoint Learn more: about API endpoint here |
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From Date (required) |
Date from which to download activities. Using natural language → eg.
Learn more: about the details of natural language parsing here. |
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To Date (required) |
Date to download activities. Using natural language → eg.
Learn more: about the details of natural language parsing here |