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Mailchimp webhook

This article gives you knowledge of how webhooks send information from Mailchimp to Meiro Events. 

Requirements

  1. A paid Mailchimp Transactional account is needed;

  2. Your webhook callback URL should be set up to accept POST requests at a minimum;

  3. It is needed to generate an API key;

  4. You should authenticate that webhooks originated from Mailchimp’s servers by following the steps laid out in the “Authenticating webhook requests”.


Learn more: about how to set Mailchimp webhook

Feature

Every Mailchimp Transactional webhook uses the same general data format, regardless of the event type. The webhook request is a standard HTTP POST request with a single parameter: mandrill_events.


There are three types of webhooks that Mailchimp Transactional currently POSTs: 

  • Message events: send, deferral, hard-bounce, soft-bounce, delivered, open, click, spam, unsub, reject

  • Sync events: allowlist or denylist sync

  • Inbound messages


The mandrill_events parameter contains a JSON array of webhook events, up to a maximum of 1,000 events. Each element in the array is a single event, such as an open, click, or denylist sync event. 


Examples of events in Mailchimp include:

  • Email opened - triggers when a recipient opens an email in a specific campaign;

  • New Audience -  triggers when a new Audience is added to a Mailchimp account;

  • New Campaign - triggers when a new campaign is created;

  • Link Clicked -  triggers when a recipient clicks the pre-specified link in the campaign;

  • New Customer/Subscriber/Unsubscriber;

  • New Order - triggers when a new order is created.

 

Examples of actions to perform within events:

  • Create Campain;

  • Create Custom Event on existing subscriber;

  • Add a member to a Segment;

  • Create Tag;

  • Unsubscribe Email;

  • Add or Update Subscriber.

Example data

Endpoint: the Subscribes event.

As soon as Mailchimp receives a callback for changes in subscription status from the Meiro Events, they will post that data to the configured Webhook with the request body:

{
  "type": "subscribe",
  "fired_at": "2009-03-26 21:35:57",
  "data": {
    "id": "8a25ff1d98",
    "list_id": "a6b5da1054",
    "email": "api@mailchimp.com",
    "email_type": "html",
    "ip_opt": "10.20.10.30",
    "ip_signup": "10.20.10.30"
    "merges": {
      "EMAIL": "api@mailchimp.com",
      "FNAME": "Mailchimp",
      "LNAME": "API",
      "INTERESTS": "Group1,Group2"
    }
  }
}

Use cases

Here are practical use cases on how to generate Mailchimp webhooks with the Meiro Events: 

  • You can guide every new user added to CDP with a series of welcome emails from Meiro. 

  • Upcoming birthday of a customer may trigger a birthday campaign to offer a gift as a present.

  • An automated message may remind users that they have left the basket abandoned and lead them to the checkout process.

  • You may set an autoresponder every time when any contact opens the campaign or clicks on a pre-specified link.

  • You may set an automated email to customers to notify them of the status of their order. 



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