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Set Smart Segments

AsLearn anfrom administrator,this you can set Smart Segments that will be visible to all user of Meiro Business Explorer. article

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Tutorial: setSet the Smart SegmentsSegment
Available Smart Segments andgroups
Accesses needed

 

1. Tutorial: setSet the Smart Segments tabSegment

1.1 Create and fill the form

Click on the Create Smart Segment button.

create-smart-segment.png

Choose the Smart Segments name. If you will not choose the name your segment with stay unnamed. 

email-subsription.pngcreate-smart-segment.png

 Fill the form:

Name Your Segment:Segment (required)Insert the name of your Smart Segment

Short Description:Description (required) Insert the further specification of your segment

Position in group:group (required) Smart Segments are groups 3 for the same attribute in one row. You can choose if this segment will appear as first, second or third. 

Choose Picture:Picture (required)For each Smart Segment, you should choose the picture that will be visible in the Smart Segments tab.

 

segments-settings.png

1.2 Choose the attributes and conditions (mandatory)

Choose the right attributes and conditions and click on the Save Conditions button. 

choose-conditions.png

1.3 Set export destinations (optional)

Set up destinations if you wish to export your Smart Segments.

Warning: Users will be able to clone Smart Segment and set export in the copied segment.

choose-destination.png 

2. Available Smart Segments and setup suggestionsgroups

Below you can find segments that are currently possible to set as a smart segment. 

Remember: Please keep in mind that setting particular segments depend on your customer database and available events/ attributes. If you need any other segment that listed below, please contact Meiro team.

Smart Segment type

Example

Age group

Age-Group.png

Examples: The Silent Generation (1926-1945),

Baby Boomers (1946-1964),

Generation X (1965-1979),

Xennials (1975-1985),

Millenials (1980-1994),

Generation Z (1995-2012).

 

Channel preference

 

channel-preferences.png

Examples:Social

Social,

Email

Email,

Search

Search.

Customer interaction

customer-interaction.png

Examples: Recently active (<once a week),

Medium (<once a month),

Drifting (<once a year). 

Customer lifetime

customer-lifetime.png

Examples: Loyalist (>1 year),

Regulars (1-2 months),

Newbies (<30 days).

EDM engagement

edm-engagement.png

Examples: Super engaged (>66 engagement score),

Medium (33-65 engagement score),

Fading (<33 engagement score).

Email subscription

email-subsription.png

Examples:Subscribed

Subscribed,

Not subscribed,subscribed

Unsubscribed.

Unsubscribed

Favourite device

fav-device.png

Example: Desktop users,users

Mobile users,users

Tablet users.users

Location

location.png

Example: Big city (+1000 000),

City (100 000- 1000 000),

Villare/ Rural area (>100 000).

Mobile app engagement

mobile-app-eng.png

Example: Super engagement (>66 engagement score),

Medium (33-66 engagement score),

Fading (<33 engagement score).

Permission to contact

permission-to-contact.png

Example:Yes

Yes,

No

No,

Unknown

Unknown.

Source

source.png

Examples:Google

Google,

Facebook

Facebook,

Instagram

Instagram.

Spending frequency

spending-frequency.png

Example: Frequent spenders (>once a month),

Active spenders (>once a year),

Drifting spenders (<once a year).

Spending recency
recency.png

Example: Most recent spenders (<30days),

Medium spenders (1-6 months),

Least recent spenders (>6 months).

Web engagement

web-engagement.png

Examples: Super engaged (>66 engagement score),

Medium (33-66 engagement score),

Fading (<33 engagement score).

Total spend

total-spend.png

Example: Top Spenders (Highest 30%),

Mid Spenders (Medium),

Low Spenders (Lowest 30%).

 

 

3. AccessesPermissions needed

Please keep in mind that view and edit of Smart Segments will be dependent onon  accessespermissions that have been granted to the user:users:

"Segment Create" will allow the user to copy Smart Segment to My Segments and edit it further there. 

"Segment Insight" will allow the user to see the Insights tab for each Smart Segment. 

"Segment Export" will allow the user to set export destinations for Smart Segment after it has been copied to My Segments.

"Customer Detail" will allow the user to see Customer Detail tabs for Smart Segments

"Smart Segment" will allow the user to edit the Smart Segments tab. 

Learn more: To learn more about user roles please refer to this article