Mobile Push: instructions for developers

This documentation is a comprehensive guide for configuring and managing mobile push-related events in the Meiro system. 

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1.  Custom data payload

In addition to standard push notification content, you have the option to send a custom data payload together with the mobile push content, giving you more flexibility and customization options. For example, you may want to specify:

• a unique URI with the attribute placeholder in the value
• some required category within a list of values
• a current timestamp once it’s created or sent

To implement the custom data payload, configure a schema on the MP channel settings, which defines the structure of the custom data payload. The schema is configured using JSON format and should include definitions for each custom data field, specifying its title, default value (if applicable), enum, and type.

The custom data payload is rendered as a form that is dynamically adjusted based on the schema configuration, allowing for effective visualization and customization of the payload.

After configuring the custom data payload, it is stored and sent together with the current data object for mobile push campaigns.

Remember: You can personalize fields using the LiquidJS template language. For instance, apply this language inside the default value to dynamically prepopulate the known values for each profile. 

Example of custom data schema

To provide a comprehensive illustration of implementing a custom data payload schema, let's delve into an example with various data types and configurations:

{
  "type": "object",
  "properties": {
    "category": {
      "type": "string",
      "title": "Category",
      "default": "ESSENTIAL",
      "enum": ["ESSENTIAL", "BOOKING_INSPIRATIONAL", "INSPIRATIONAL"]
    },
    "createdAt": {
      "type": "string",
      "title": "Created At",
      "format": "date-time"
    },
    "requireUserConfirmation": {
      "type": "boolean",
      "title": "Require user confirmation",
      "default": true
    },
    "bookingUri": {
      "type": "string",
      "title": "Booking",
      "description": "Booking ID"
    }
  },
  "required": ["category", "requireUserConfirmation", "bookingUri"]
}

In this example:

• Category is defined as a string representing the notification category. Enumerated values such as "ESSENTIAL," "BOOKING_INSPIRATIONAL," and "INSPIRATIONAL" are allowed. If no value is provided, the default is set to "ESSENTIAL."

• CreatedAt is a datetime string that serves to order notifications in the in-app notification center.

• Require User Confirmation is a boolean flag that determines whether user confirmation is necessary for displaying the notification within the application. By default, it's set to true.

• Booking URI is a string specifying where we’ll have to use bookingId from the attribute value.

Remember: When creating a custom data schema, avoid using any reserved words, including action, url, from, notification, message_id, message_type, or any word starting with google or gcm in custom key-value pairs. For further guidance, refer to the comprehensive documentation available here.

Any custom data you wish to send can also be included within the data object. Remember, all values must be strings, and nested objects are not supported. For example: 

{
  "data": {
    "action": "browser",
    "url": "https://www.example.com",
    "message_id": "593ebbb4-8a1c-4ale-blOd-16cdf2413cdb",
    "category": "ESSENTIAL",
    "createdAt": "2024-08-15T12:00:00Z",
    "requireUserConfirmation": "true",
    "bookingURI": "https://example.com/booking"
  }
}

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2. Implementing Deep Links in Mobile Apps

Deep linking lets you send users directly to specific pages or content within your mobile app, enhancing the user experience and increasing engagement. 

Here are key issues you need to consider in implementation:

1. To implement deep links, you need to set them up in the mobile app. Register the app's deep links to target specific screens or content within your app that you wish to make accessible through deep linking. For further details, refer to the provided article.
2. Once you've added the deep link to the mobile push data and your users interact with the push notification, the app will automatically redirect them to the registered deep link and open the specified screen.

Remember: after configuring the deep links, test them to ensure they are working as expected.

To enable deep linking, include the relevant URL within the action object of the FCM message. This URL will direct users to specific pages or content within the app when they interact with the notification. Here’s an example:

{
  "data": {
    "action": "deeplink",
    "url": "yourapp://specific_page"
    "message_id": "593ebbb4-8a1c-4ale-blOd-16cdf2413cdb",
  }
}

3. Firebase Token Management

Firebase tokens are unique identifiers for devices in the Meiro Mobile Push system. To ensure notifications are routed accurately and comply with user privacy preferences, it is crucial to manage Firebase tokens carefully.

When a user revokes consent, developers must reset the Firebase token. This prevents any future identification of the device or user based on previous actions, ensuring proper privacy and compliance.

Required Actions

On Consent Revocation or Identity Changes:

• Invoke the resetIdentity method from the mobile SDK to clear the user's identity.
• At the same time, reset the Firebase token to disconnect the device or user from any prior identifiers completely.

This ensures that notifications are delivered accurately to the correct profile and prevents future misidentification.