Problems with large customer entities and how to investigate them
Problems with large customer entities
When a customer entities grows large, the following might occur:
- Some attributes will be missing values.
- Some customers will be unsearchable based on attributes such as e-mail due to 1.
- Some customers will not be able to be segmented due to 1.
- Some customers will not be able to be sent to exports due to 1.
Investigating large customer entities
Other than the QA checks that you can do here , you can follow these steps as a guide in investigating a customer entity that has grown too large.